What financial information do you need with my application?

We will need the borrowing entity’s last two year’s profit & loss statement and balance sheets.

I have not yet completed my most recent year tax returns or financial statements. Will the previous year be sufficient?

From April to September we will accept your previous 2 year’s financial statements. For example, we will accept March 2019 & March 2020 financial statements for applications received in May 2021. For commercial finance applicants, please note that we may ask for more information such as management accounts or recent BAS if appropriate.

I am about to move into a new property, do I supply that address or the one where I am currently living?

Please provide your current address in the application form and an email with your new address with anticipated moving date.

I have recently moved but I haven’t updated my driver’s license with the new address.

Please provide your current address in the application form. We may need you to provide other proof of address such as copies of utilities bills (e.g. energy or phone).

I want to take delivery of my financed machine as soon as possible, how long does the process take?

The Kubota dealer cannot deliver the machine to you until we say so. Before that, we must assess your finance application and be satisfied with your supplied information. We will endeavor to respond to your request as quickly as possible providing we have everything we need. To avoid delays, please ensure that all required information including supporting documents is provided. Please refer to application requirements detailed on the online portal.

 

If you have any questions regarding your application, please call our customer service team on:

 

  • Phone: 0800 123 015 Option 1
  • Email: finance@kubota.co.nz

Who has access to the private information I provide with my application?

We are committed to protecting your privacy and the confidentiality of your personal and credit information. In handling your personal information, we are bound by, and comply with, the Privacy Act 2020 (the “Act”) and its Information Privacy Principles. For more information please see the Privacy Policy link.

I’ve already taken delivery of my machine and my finance contract has started. Can I add an accessory such as a loader or mowing deck to my existing contract?

Yes. Please contact our account management team for more details on:

 

  • Phone: 0800 123 015 Option 4
  • Email: accountmgmt@kubota.co.nz

My banking details have changed, when and how do I update them?

Please inform us of the new banking account details as soon as they change to avoid a regular repayment being dishonored and you being charged a dishonor fee. You will need to complete a new Direct Debit form. Please contact the account management team on the details below and we’ll send out a new form for you to complete and send back. The updated banking details must be for an account under the same name as the customer name on the finance contract.

 

  • Phone: 0800 123 015 Option 4
  • Email: accountmgmt@kubota.co.nz

We have changed our partners/directors/company name/ contact details how do I/we update our details?

Please contact the account management team with details of the change on:

 

  • Phone: 0800 123 015 Option 4
  • Email: accountmgmt@kubota.co.nz

If my repayment date falls on a weekend or public holiday, when will this be debited from my account?

If the date your repayment is due is not a business day, the payment will be made on the next business day. “Business day” means a day on which banks are open for business in Auckland.

Can I opt to repay extra amounts in addition to the agreed monthly instalment; if so, how?

Yes. You can do this in three ways:

 

  1. You can increase your Direct Debit amount for the remainder of the term to speed up the repayment of your contract. Please call or email us on the contact details below with the heading ‘Permanent DD Increase’ and the amount you’d like to pay.
  2. You can make a one-off payment in addition to your standard installment by instructing us to directly debit the account from which we take your regular repayments. Please call or email us on the contact details below with the heading ‘One-Off DD Payment’ and the amount you’d like to be debited.
  3. You can make a one-off payment in addition to your standard installment by paying direct into our account through EFT using the following details:
    • Bank: Bank of New Zealand
    • Account No: 02-1256-0117610-001
    • Reference No: [your contract number]

 

Contact the Account Management Team on:

  •  Phone: 0800 123 015 Option 4
  •  Email: accountmgmt@kubota.co.nz

If I make additional payments, will my regular repayment amount be reduced?

No, the regular payments we have agreed must be maintained. However, by consistently paying additional amounts, you will shorten the term of the agreement and interest charges will be less (if applicable).

Are there fees for early repayments or paying the contract out early?

We do not charge any fees for extra payments or paying out the contract early.

How do I pay out a contract early?

If you would like to pay your contract out early, please contact the account management team on the contact details below with the intended payout date. They will provide you with a payout quote based on the date provided and with details on how to pay.
Contact the Account Management Team on:

 

  • Phone: 0800 123 015 Option 4
  • Email: accountmgmt@kubota.co.nz

I wish to sell my financed equipment privately to someone else. Can I do this and can the person buying it take over my contract?

While there is still money owing under your finance contract with us, you cannot do this without our consent. We do not allow someone else to take over your loan repayments. You will need to pay out your contract before you can sell the equipment.

 

Please contact the account management team on the contact details below with the approximate date. They will provide you with a payout quote based on the date provided and with details on how to pay.
Contact the Account Management Team on:

 

  • Phone: 0800 123 015 Option 4
  • Email: accountmgmt@kubota.co.nz

I have changed my mind and wish to withdraw my application after submitting it.

We understand that your situation or requirement can change, therefore after applying (submitting an application), you decide not to proceed with the loan application, please contact customer service team on:

 

  • Phone: 0800 123 015 Option 2
  • Email: finance@kubota.co.nz

I am getting an error or need help with online application portal, who do I speak to?

Contact your Dealer or our customer service team to help you with the application information or errors & provide fixes/ advise alternatives.

Does Kubota provide Insurance?

No. We only provide finance on our equipment. The customer buys insurance from a provider of their choice & supply the certificate of currency to us as part of settlement.

How can I find a Dealer that is close to my location?